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Professional Development and Education
Two-Hour Concurrent Session

Flying High With Systems Thinking: The Paper Airplane Factory Board Game Interactive Session (Repeat)

Tuesday, February 25, 2025
2:30pm – 4:30pm Eastern Time
Location: W208
CE: 1

Using aviation manufacturer scenarios, participants will study the delivery system from the process point of view and practice, to design and implement process changes to improve outcomes. Acknowledging simulation’s ties to the aviation industry, this facilitated simulation game engages learners, allowing them to gain powerful insights into the complex nature of healthcare delivery through the redesign of aviation manufacturing systems.

Learning Objectives:

  • Apply systems thinking to effectively manage and simplify complex interdependencies in service delivery systems
  • Demonstrate how to collaborate across boundaries, sharing accountability and coordinated action across functions
  • Apply data-driven decision-making techniques to optimize performance in service delivery systems

Presentations:

  • 2:35pm – 4:30pm Eastern Time
    Paper Airplane Factory Board Game

    Yue dong, MD, FSSH (he/him/his) – Mayo Clinic

  • 3:10pm – 4:30pm Eastern Time
    Paper Airplane Factory Board Game: Faculty 3

    Kerstin Hudgins, EdD, CCRN, MSN, (she/her/hers) – University of North Carolina Wilmington

  • 3:30pm – 4:30pm Eastern Time
    Paper Airplane Factory Board Game: Faculty 4

    Tensing Maa, MD (she/her/hers) – Nationwide Children's Hospital At Ohio State University

  • 4:10pm – 4:30pm Eastern Time
    Paper Airplane Factory Board Game: Faculty 6

    Avneep Aggarwal, MD, FASA – Cleveland Clinic