Paper Airplane Factory Board Game: Faculty 3

While considerable progress has been made over the past two-decade, patient safety remains an issue of paramount concern. The complexity of modern healthcare delivery systems - encompassing patient interactions, medical professionals, technology, information flow, workflow and processes, organizational dynamics, and environmental factors - contributes to these ongoing challenges. Despite intensive efforts to advance patient safety, the actual delivery of healthcare continues to bear inherent risks.  

The Lucian Leape Institute at the National Patient Safety Foundation Roundtable on Reforming Medical Education concluded that substantive improvements in patient safety will be difficult to achieve without major medical education reform at the medical school and residency training program levels. For next generation of healthcare providers, beyond teaching medical knowledge, and skills, they need to learn the basic knowledge and skills are required for the provision of safe patient care, including systems thinking, problem analysis, application of systems engineering and human factors science.  

This simulation board game is a group exercise that enables learners to gain powerful insights into the complex nature of healthcare delivery. Using airplane manufacture scenarios from aviation industry, this team-learning simulation game provide learners the experience for gaining powerful insight in an engaging group experience. It's a board game played at one or more tables of four players and led by a facilitator. Learners will apply systems thinking to improve quality beyond the old (and ineffective) “name, blame, and shame”. The game is design to guide learner to study the delivery system from the process point of view and practice to design and implement process change to improve outcomes. 

We will use the board game as an experiential learning platform engaging learners to apply systems thinking and process re-engineering for healthcare quality improvement projects. When learners engaged the game with context of the aviation industry, they will not be fixed medical diagnostic and treatment contents. It will allow them to gain powerful insights into the complex nature of healthcare delivery through the lens of business process improvement and management.