UF Health Shands Hospital
Jodi E. Mullen RN-BC, CCRN, CCNS, ACCNS-P, FCCM, CPHQ is a Senior Quality Improvement Specialist at UF Health Shands Hospital in Gainesville, Florida. A seasoned healthcare professional, she has earned numerous certifications in pediatrics and critical care, and is a Certified Professional in Health Care Quality (CPHQ). She is also a Fellow of the American College of Critical Care Medicine (FCCM). With over 30 years of experience in pediatric and critical care nursing, Jodi has led award-winning quality initiatives, coauthored multiple peer-reviewed publications, and presented nationally on topics ranging from pediatric delirium to optimizing multidisciplinary communication. An advocate for excellence in healthcare, she serves on various committees, mentors healthcare teams, and contributes as a subject matter expert for professional nursing organizations.
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Patient- and Family-Centered Care or Resort Management: Is the Customer Always Right?
Monday, February 24, 2025
3:15pm – 4:15pm Eastern Time